Return & Refund Policy

Last Updated: 22/08/2025

At LCARD.SHOP, your satisfaction is our priority. We want you to shop with confidence, which is why we offer a fair and simple return, refund, and exchange policy.

1. Return Window

  • You may return your order within 30 days from the date of delivery.

  • We accept returns for both defective and non-defective products.

2. Return Costs

  • All returns are free of charge.

  • We cover the full cost of return shipping.

  • A prepaid return label is included in your package for your convenience.

3. Exchange Policy

  • We accept exchanges for products returned within the 30-day window.

  • Exchanges are subject to product availability.

  • If the requested item is unavailable, you may choose a refund instead.

4. Restocking Fees

  • No restocking fees apply.

5. Refund Process

  • Once your return is received and examined, we will process your refund.

  • Refund processing time: Up to 24 hours maximum after inspection of the returned product.

  • Refunds will be issued to your original payment method.

6. How to Return an Item

  1. Use the return label provided in your package.

  2. Securely pack the item in its original condition.

  3. Drop it off at the designated shipping carrier.

  4. We’ll notify you once the product is received and the refund or exchange is processed.

7. Contact Us

If you have any questions about returns, refunds, or exchanges, feel free to contact us:

LCARD.SHOP
📍 1416 Eastland St, Bowling Green, KY 42104, United States
📧 Email: torbenreith159@gmail.com
📞 Phone: +447351755036